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Customer Service,Call Center Manager Full Time-Amman

Full TimeMedical InsuranceTransportation AllowanceTraining CourcesLunch
Customer Service,Call Center Manager
Customer Service,Call Center Manager Full Time-Amman
A.K For TradingShmaisani, Amman

Job Info

Contract Type
Full Time
Job Title
Call Center Manager
Job Sector
Customer Service
Advertiser
Individual
Working Days
5
Working Hours
Fixed Working Hours
Remote Work
Yes
Additional Benefits
Transportation AllowanceTraining CourcesLunchMedical Insurance
Nationality
Doesn't Matter
Location

Job Requirements

Gender
Female
Education Level
Does not matter
Years of Experience
3-5 Years
Required Languages
English , Arabic
Driving License
No
Vehicle Required
No
Skills Required
LeadershipConducting presentationsAdaptabilityCreativeSelf-managementEmail usage knowledgeProblem-solvingMS PowerpointMulti-taskingMS ExcelNegotiationMS WordComputer skillsTelephone conversationsCommunicationInternet Search
Job Description

القدرة على قيادة الفريق نحو مزيد من التميز لتوفير خدمة فريدة للعملاء.

مهارة التخطيط ووضع الاستراتيجيات لتدريب الفريق وتقديم المعرفة والخبرة اللازمة لخدمة العملاء بكفاءة.

التعامل مع المشكلات والقدرة على حلها بأفضل الأساليب لكسب رضا العملاء والاحتفاظ بهم.

قوة الملاحظة والقدرة على متابعة الفريق وتحديد عناصر قوته وتوظيفها ومعرفة نقاط ضعفه وتطويرها.

التفكير النقدي والتحليلي والذي يساعد على تطوير استراتيجيات متكاملة تقدم تجربة فريدة للعملاء.

* متابعة تحقيق الأهداف بشكل دوري لشهرية ونصف سنوي والسنوية.

Ask Job Owner
AD No: 253127111

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Shmaisani, Amman
A.K For Trading
A.K For Trading
(1)
Member Since28-11-2023
Replies Within 6 hours

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